Frequently asked questions
FAQs
What kind of products do you sell?
What kind of products do you sell?
We sell 100% genuine Microsoft software like Windows 10, Windows 11, and other licensed digital products. All of our software comes with lifetime access and instant delivery.
How will I get my product after I buy it?
How will I get my product after I buy it?
Once you complete your purchase, the product key and download link will be sent to your email in just a few minutes. No shipping needed—it’s all digital.
Are these licenses permanent or do they expire?
Are these licenses permanent or do they expire?
They are lifetime licenses, which means you only pay once and can use the product forever.
Are your products legal and safe?
Are your products legal and safe?
Yes! All our products are 100% legal and come directly from trusted sources. You’ll get a valid license key and official Microsoft download links.
Can I use the product on more than one device?
Can I use the product on more than one device?
Most licenses are for one device only unless stated otherwise. If you want to use it on more than one computer, you’ll need to buy extra licenses.
What if I don’t receive my email after purchase?
What if I don’t receive my email after purchase?
First, check your spam or junk folder. If it’s not there, please email us at support@instant-soft.com and we’ll help you right away.
What payment methods do you accept?
What payment methods do you accept?
We accept secure payments through major debit/credit cards and other safe online methods at checkout.
Can I get a refund if I change my mind?
Can I get a refund if I change my mind?
Because our products are digital and delivered instantly, we do not offer refunds once the key is sent. However, if there’s a problem with the key, we will help fix it or replace it.
Do I need to be tech-savvy to install it?
Do I need to be tech-savvy to install it?
Not at all! We send easy-to-follow instructions with your key. If you still need help, you can email us, and we’ll walk you through it.